Connect Your Entire Retail Experience
Unify, understand, and unleash your entire retail experience to turn your customer data into customer joy.
Deliver hyper-personalized
buying experiences.
01
Improve customer lifetime value
Whether you are looking to drive cross-sells or upsells, keep customers around longer, or increase basket size, with mParticle, you can deliver the experiences and offers your customers will thank you for.
02
Drive repeat purchases and prevent churn
Identify what your best customers look like and how they engage across all touchpoints to better predict which customers are likely to buy more, which are likely to churn, and move from reactive to proactive marketing.
03
Next Best Action and Next Best Offer
With our Next Best Action and Next Best Offer capabilities, we are able to help you always deliver the right message to the right customer on the right channel, steering you to the most optimal business outcomes.
04
Cost-efficient customer acquisition at scale
Create dynamically-updating, real-time suppression lists that are synced across all your paid media channels to eliminate waste and boost ROI. You can also build look-alike audiences to identify and target prospects who most resemble your highest value customers to scale your acquisition strategies.
Designed for multichannel consumer brands
Unify, manage, and activate data in the moment
Stream customer data in real time. Collect across channels, resolve and enrich identities, and deliver downstream to any system instantly for enhanced personalization and relevance.
- IDSync
- Profile and Events APIs
- Data Catalog
- Real-Time Audiences
- Live monitoring & validation
- 300+ native integrations
Activate directly from the warehouse or data lake
Unlock the full power of your warehouse by turning it into an activation engine. Create and deliver audiences without building new pipelines, so campaigns run faster and stay in sync with the data you already manage.
- Composable Audiences
- Zero-copy activation
- Customizable data models
- No-code, marketer-friendly interface
- Native downstream integrations
One complete view of your customer
Maintain consistent profiles and create tailored personalizations. With standout features, including broad connectivity, a standardized data model, deterministic identity resolution, and configurable data strategies.
- Identity Resolution
- User Profiles
- Profile API
- Calculated Attributes
- Predictive Attributes
- Group Identity
- Consent Management
Build the audience your business needs
Segment and activate customers with the best of both worlds: real-time streaming for instant engagement, and warehouse-native for scale and depth. mParticle’s hybrid CDP adapts to every use case without added tools or complexity.
- Intuitive, no-code interface
- Real-Time, Composable, & Hybrid Audiences
- Predictive Audiences
- Audience Connections
- Multivariate Testing
- Audience Insights
- 300+ native integrations
Personalize and optimize interactions across every touchpoint
mParticle's industry-leading AI engine helps you automatically segment audiences and determine the next best action for personalization at scale—with event predictions, lookalike modeling, and real-time decisioning.
- Cortex AI/ML Engine
- Real-time decisioning
- Predictive Attributes
- Predictive Audiences
- Next Best Action
Secure, manage, and leverage your data
Operate with peace of mind knowing that your customer data is always secure, accurate, and accessible—addressing risks like security breaches and regulatory non-compliance before they happen.
- Custom Access Roles & Permissions
- Data Monitoring & Observability Tracing
- Data Stewardship
- Rules, Filters, Transformations, & Controls
- Zero-copy architecture support
See the platform in action.
With our hands-on demo, you can explore how mParticle integrates your data to help you confidently make decisions, scale efficiently, and connect online and offline experiences to delight your dining guests.
Connect your data from anywhere, to anywhere.
mParticle seamlessly plugs into your existing tech stack with over 300 out-of-the-box deep integrations. Want something else? Our platform is modular and flexible, powerfully configurable to fit your business needs.
