Advanced Real-Time Identity

Turn resolved identities into measurable performance

Resolve fragmented signals into unified, activation-ready customer profiles for better targeting and more relevance.

Identity you can measure and optimize

See how identities resolve, trace what changed and why, and measure identity coverage so you can tune your strategy for stronger activation.

ID Sync

mParticle's enterprise-proven identity resolution system adapts to how your brands work in real time. Connect known identifiers with an identity strategy built around your business.

Probabilistic Identity Resolution

Identify customers before they sign in, with just one click, so their experiences can be personalized in real time.

Identity Dashboard

Get a clear view of your identity signal coverage. Use these insights to optimize your identity strategy, improve match rates, and strengthen activation.

Identity Logs

Trace identity calls, lookups, and outcomes to understand how identities resolve and investigate issues.

User Activity and History

See current identifiers, attributes, and activity alongside the history of how each customer profile was built.

Resolution in one click. Relevance in real time.

Probabilistic Identity Resolution connects anonymous activity to a known customer, so they are addressable on your site and in your audiences.

Explore Performance Accelerators

Real-Time Relevance

Put resolved identity to work. Improve match rates, reach the buying group, and personalize experiences with real-time customer profiles.

Match Boost

Improve match rates across supported paid destinations so more of the audience you build can be reached.

Household Reach

Extend targeting and suppression across the buying group on supported destinations.

Profile API

Access enriched customer profiles in real time to inform relevant experiences across your apps and services.

40x

better coupon redemption rate with geofencing and real-time personalization

mParticle is essential for Klarna because no matter what touchpoint a customer interacts on, we’re able to create a unified profile. We also have the ability to integrate different attributes, including our predictive attributes, within the same profile, in real time.

Gaia Del Mauro

Product Manager, CRM Data, Klarna

Read customer story

mParticle’s real-time data insights and segmentation fuel Joe & The Juice loyalty program growth

mParticle allows us to simplify our customer data pipeline and deliver real-time personalized experiences. With mParticle, we can create a 360-degree view of the customer across our brands and power real-time experiences that increase guest engagement.

Asher Perlmutter

Chief Technology Officer, RBI

We knew AI could improve our marketing, but we didn’t want to build complex models ourselves. mParticle makes it easy to build and apply predictive insights in a way that actually moves the needle.

Jacqueline Supman

Director of Product Management, Tatcha

mParticle makes it easier for us to create a 360-degree view of the customer and use that data to improve targeting and personalization in our email communications. By delivering more relevant email experiences, we can increase efficiency and build trust with our members.

David Colletta

Senior Product Manager, Growth, SoFi

Connect your data from anywhere, to anywhere.

Connect your existing tech stack with 350+ integrations across data sources and destinations. Bring customer signals together and put unified profiles to work in the tools your team already uses.

See all integrations
Icons representing security and compliance standards including AICPA SOC 2, ISO 27001, MFA, SSO, GDPR, CCPA, and LGPD on a black textured background.

Secure by design.

From SSO to MFA, your data’s security is our priority. mParticle is built with enterprise-class security compliance, so you control data access and data encryption.

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Questions, answered

What does real-time identity resolution mean?

mParticle resolves customer identity as signals arrive, bringing new activity into the customer context used for targeting and personalization.

How is mParticle's Probabilistic Identity Resolution different from deterministic identity resolution?

Deterministic identity resolution connects known identifiers at sign-in, which recognizes a customer only after they identify themselves. mParticle's Probabilistic Identity Resolution uses the Rokt Identity Graph to connect anonymous activity to known customers already in your workspace, as it happens. That activity resolves only to profiles you already have, and nothing is merged or written back.

How does identity resolution affect match rates?

Bringing a customer’s usable identifiers together creates more opportunities for destination platforms to recognize that customer. The Identity Dashboard helps you understand signal coverage, while Match Boost can improve match rates across supported paid destinations.

What happens when an anonymous visitor signs in?

Your identity strategy determines how anonymous activity connects to a known customer profile, helping preserve the context that led up to sign-in or conversion.

Can I control how profiles merge?

Yes. mParticle supports different identity strategies and configurable identifier priorities. Work with your account team to align the strategy with how your business handles customer identity.

Can I see how identity signals are resolved?

Yes. Identity Logs show identity calls, lookups, and outcomes. User Activity and History shows current profile data alongside how the profile was assembled over time.

Can I reach customers at the household level?

Household Reach groups customers who share an identifier, such as a physical address. Use it to target or suppress the buying group on supported destinations.

How is identity data governed?

Identity works within mParticle’s existing governance controls, including role-based access and consent management. These controls help govern who can access customer data and how it moves to connected systems.

Can I read customer profiles through an API?

Yes. The Profile API provides real-time, on-demand access to customer profiles, including identifiers, attributes, predictive scores, and audience membership. For connecting data sources and destinations, mParticle offers 350+ integrations.

Does Probabilistic Identity Resolution use third-party data?

No. It works from your own first-party signals. No third-party identifiers are purchased, no new profiles are created, and nothing is written back to your data.