Klarna, the global digital bank and flexible payments provider, partnered with Rokt to enhance post-transaction engagement across its rapidly expanding international footprint, delivering tailored offers and content immediately after checkout. As Klarna expanded into 14 markets and included Rokt-powered offers in new touchpoints, they needed a partner who could handle the complexity of launching new markets while keeping every customer interaction relevant, timely, and native to the Klarna app.

Key Results

  • Rokt powered 168 million transactions across Klarna's ecosystem
  • Klarna grew post-transaction ad revenue by 111% year over year, driven by expansion into global markets
  • Klarna achieved a 5.2% CTR in the US, outperforming the Rokt Network average by 34%

Key Takeaways

  • Rokt Thanks powered post-transaction customer engagement by delivering tailored offers and content immediately after checkout through advanced AI and machine learning, enabling Klarna to seamlessly engage customers in-app and across digital channels.
  • Rokt partnered with Klarna's local market and compliance teams to apply country-specific rules for offers, consent, and data use, so every experience met local guidelines and still felt native to Klarna.
  • By tapping into the Transaction Moment™, Klarna scaled relevance, improved monetization, and accelerated growth across 14 markets.


To see how Rokt is working for other businesses, check out our case studies page here.